Terms & Conditions

Terms and Conditions


In using this website you are deemed to have read and agreed to the following terms and conditions: The following terminology applies to these Terms and Conditions, Privacy Statement and Disclaimer Notice and any or all Agreements: "Client" and "You" refers to you, the person accessing this website and accepting the Company's terms and conditions. "The Company", "Ourselves", "SEIHOST.com", "We" and "Us", refers to our Company. "Party", "Parties", or "Us", refers to both the Client and ourselves, or either the Client or ourselves. All terms refer to the offer, acceptance and consideration of payment necessary to undertake the process of our assistance to the Client in the most appropriate manner, whether by formal meetings of a fixed duration, or any other means, for the express purpose of meeting the Client's needs in respect of provision of the Company's stated services/products, in accordance with and subject to, prevailing Law. Any use of the above terminology or other words in the singular, plural, capitalisation and/or he/she or they, are taken as interchangeable and therefore as referring to same.


Privacy Statement


Your privacy is our priority. Only authorized employees have access to personal information of our customers. We constantly review our systems and data to ensure everything is well-protected. We reserve the right to start an investigation into any suspicious actions against our system or customers, and we may provide all necessary data to police/Government Entities for legal investigation.


Confidentiality


Client records are regarded as confidential and, therefore, will not be divulged to any third party, other than "SEIHOST" if legally required to do so by the appropriate authorities. Clients have the rights to request copies of any Client Records we keep.

We will not sell, share, or rent your personal information to any third party or use your e-mail address for unsolicited mail. Any emails sent by this Company will only be in connection with the provision of agreed services and products.


Disclaimer. Exclusions and Limitations


The information on this website provided on an "as is" basis. To the fullest extent permitted by law, this Company:

- excludes all representations and warranties relating to this website and its contents or which is or may be provided by any affiliates or any other third party, including in relation to any inaccuracies or omissions in this website and/or the Company's literature;

- excludes all liability for damages arising out of or in connection with your use of this website. This includes, without limitation, direct loss, loss of business or profits (whether or not the loss of such profits was foreseeable, arose in the normal course of things or you have advised this Company of the possibility of such potential loss), damage caused to your computer, computer software, systems and programs and the data thereon or any other direct or indirect, consequential and incidental damages. This Company does not, however, exclude liability for death or personal injury caused by its negligence. The above exclusions and limitations apply only to the extent permitted by law. None of your statutory rights as a consumer are affected.


Payment


We accept all major Credit/Debit cards, PayPal. Our Terms are payment in full within thirty days. All goods remain the property of the Company until paid for in full. We reserve the right to seek recovery of any money remaining unpaid sixty days from the date of invoice via collection Agencies and/or through the Small Claims Court if the outstanding balance does not exceed 2000 Euro. In such circumstances, you shall be liable for any and all additional administrative and/or court costs.

Chargebacks will incur a 25 Euro charge to cover banking fees and administrative costs. We reserve the right to block any account that had issues with chargeback.


Termination of Agreements


Both the Client and ourselves have the right to terminate any Services Agreement for any reason.


Availability


You are solely responsible for evaluating the fitness for a particular purpose of any downloads, programs, and text available through this site. Redistribution or republication of any part of this site or its content is prohibited, including such by framing or other similar or any other means, without the express written consent of the Company. The Company does not warrant that the service from this site will be uninterrupted, timely or error free, although it is provided to the best ability. By using this service you thereby indemnify this Company, its employees, agents and affiliates against any loss or damage, in whatever manner, howsoever caused.


Log Files


We use IP addresses to analyze trends, administer the site, track user's movement, and gather broad demographic information for aggregate use. IP addresses are not linked to personally identifiable information. Additionally, for systems administration, detecting usage patterns and troubleshooting purposes, our web servers automatically log standard access information including browser type, access times/open mail, URL requested, and referral URL. This information is not shared with third parties and is used only within this Company on a need-to-know basis. Any individually identifiable information related to this data will never be used in any way different to that stated above without your explicit permission.


Cookies


Like most interactive web sites this Company's website [or ISP] uses cookies to enable us to retrieve user details for each visit. Cookies are used in some areas of our site to enable the functionality of this area and ease of use for those people visiting. Some of our affiliate partners may also use cookies.


Links from this website


We do not monitor or review the content of the other party's websites which are linking to us. We are not responsible for any information/offers/prices published on a 3rd party websites.


Prohibited countries


We may reject the payments and services for next countries due to Embargo rules: Afghanistan, Cote d'Ivoire, Cuba, Eritre, Guinea, Iraq, Islamic Republic of Iran, Democratic People's Republic of Korea, Liberia, Myanmar, Rwanda, Sudan, Sierra Leone, South Sudan, Syrian Arab Republic, Zimbabwe


Communication


You can contact us anytime using contact information provided in Company details section. All existing customers should contact us via built-in Ticket system. The ticket system is available 24/7/365.


Cancellation Policy/Refund Policy


Refund is available only for shared hosting, VPS. Refunds for other services are not performed. Refund request can be made only within 30 days after initial activation of hosting account.

When payment was made with VISA or MasterCard the funds are returned to the same card from which the payment was made. Once we refund the payment, the funds are credited to the card within 3 business days. Please note that this payment does not appear in the card statement, but simply increases the amount on your card balance. This type of refund is only available for 30 days after the payment.

Refund is made only for the first time ordered services. For example, if you ordered the hosting service, and then got a refund and ordered from us hosting for the second time, you will not be able to get back the money spent on your second order.

Refund is made less payment systems fees. The funds are returned to the same payment details that were used for paying for services.

For initiating a refund you have to submit a request and send it to our postal address, it is allowed to send a scan copy of the original at our e-mail to speed up the procedure. Refund is made within 10 working days after the application is received. Applications for refund from legal persons or entities are accepted within 10 days after the payment is credited to our account.

No refund is made in case of violation of the rules of hosting. If payment for service included domain registration, at full or promotional price, then the cost of domain registration will be deducted from the amount of refund. All bonuses and discounts are deducted from the amount of refund.

Pay attention! Refund from the personal balance, which had been opened by the client, is not provided.


100% Price Match guarantee


We provide a guarantee to match any retail price found elsewhere. Matching promo prices and special offers may be declined


Notification of Changes


The Company reserves the right to change/update current terms and conditions. We will notify all existing customers before 30-days these changes/updates taking place. To inform customers, we may use News section of our website, E-mail newsletter, Social network or any other available methods.


Force Majeure


Neither party shall be liable to the other for any failure to perform any obligation under any Agreement which is due to an event beyond the control of such party including but not limited to any Act of God, terrorism, war, Political insurgence, insurrection, riot, civil unrest, act of civil or military authority, uprising, earthquake, flood or any other natural or man made eventuality outside of our control, which causes the termination of an agreement or contract entered into, nor which could have been reasonably foreseen. Any Party affected by such event shall forthwith inform the other Party of the same and shall use all reasonable endeavors to comply with the terms and conditions of any Agreement contained herein.